Customer Satisfaction

We strive to achieve your 100% customer satisfaction.
How do we achieve that?  
  • By building professional relationships with our suppliers, enabling us to offer Industry leading, high-quality products.

  • By investing in Suppliers Business 2 Business (B2B) systems – which facilitate better Service levels.  

  • Most importantly: By locating; recruiting; training and retaining skilled and knowledgeable staff.  

  • We offer a Retail shop in Brighton, East Sussex, which enables our customers and potential customers to come and meet us, talk to us face to face and address any requirements they have to us directly.

  • We Open 7 days a week, all year ‘round.

  • We have a comprehensive After-Sales Service. Including the Software & Computer Technology necessary to maintain your eBike to the highest standards.

  • We offer a 50% Workshop discount (on labour) for eBikes purchased from us.

  • We can Ship Nationally, or even Internationally if required